https://radoptimist.org/en/tags/product-management/Recent content in Product Management on Radical OptimistHugoenWed, 01 Apr 2026 00:00:00 +0000https://radoptimist.org/en/post/ticketing-systems-are-an-antipattern-for-team-collaboration/Wed, 01 Apr 2026 00:00:00 +0000https://radoptimist.org/en/post/ticketing-systems-are-an-antipattern-for-team-collaboration/<h1 id="the-ticketing-system-user-interface-is-an-antipattern-for-cross-team-collaboration">The ticketing system user interface is an antipattern for cross-team collaboration</h1> <p>If your team spends most of its time managing a ticketing system — filing requests, triaging queues, waiting for answers — you have already made your collaboration legible to a machine.</p> <p>That is not a metaphor. Ticketing systems only work for the kind of work AI handles well: routine, well-defined, known destination, repeatable process. If your collaboration looks like a queue, it can be automated. And it will be.</p>https://radoptimist.org/en/post/how-to-escape-the-brown-compromise-trap/Sun, 24 Mar 2024 00:57:47 +0000https://radoptimist.org/en/post/how-to-escape-the-brown-compromise-trap/<h2 id="we-are-all-painters">We are all painters</h2> <p>The brown compromise is an analogy from the painting world. The story goes like this: if you ask a family of five folks living in the same house which colour they prefer, you may end up with a dataset like this one: green, yellow, blue, violet, and I don’t care (yes, this is not a colour!). You may also end up in a family (like mine) where one of the users (me!) is colour-blind and has a very different perception of the world than the other four family members.</p>https://radoptimist.org/en/post/nudge-why-product-managers-should-become-proficient-choice-architects/Wed, 23 Jun 2021 11:49:49 +0000https://radoptimist.org/en/post/nudge-why-product-managers-should-become-proficient-choice-architects/Designing a great choice architecture should be one of your core responsibilities as a product manager.https://radoptimist.org/en/post/dont-ask-for-more-resources-do-more-with-what-you-have/Mon, 22 Feb 2021 06:44:26 +0000https://radoptimist.org/en/post/dont-ask-for-more-resources-do-more-with-what-you-have/Instead of asking for more, focus on helping your team succeed. Ensure you align your goals with the team’s current capacity: this is the…https://radoptimist.org/en/post/trifecta-product-teams-and-impact/Sun, 20 Sep 2020 07:03:22 -0400https://radoptimist.org/en/post/trifecta-product-teams-and-impact/<h1 id="introduction--definition">Introduction &amp; Definition</h1> <p>In this blog post, we’ll explore the concept of “trifecta” (also called triad in some organizations) that I have seen used successfully in the past both at start-up and even at large scale organizations (ex: Shopify).</p> <p>Let’s start with a definition. The trifecta represents a subset of a product team whose goals are to capture systematically:</p> <ul> <li>value: for the business</li> <li>usability: for the user</li> <li>feasibility: technological, ethical, legal, etc.</li> </ul> <h1 id="valuable--usable--feasible-are-the-trifecta-goal">Valuable &amp; Usable &amp; Feasible are the trifecta goal!</h1> <p>I will use the term craft in this article and would also like to define it: a craft is one or more people inside the product-team with their hierarchy, rituals and specialties. Example of craft includes engineering (sometimes back-end, front-end, mobile), UX (designer, researcher, content specialist, etc.), Product (product manager, product owner, product lead, etc.), data-science (data-scientist, etc.), commercial, legal, etc. Each organization is different and has a different structure to execute its mission. In this article, I will refer to “craft” as the various specialties &amp; hierarchies that exist within the organization.</p>https://radoptimist.org/en/post/dont-give-us-mvps-we-want-mjps-minimally-enjoyable-products-an-analysis/Fri, 01 May 2020 07:25:40 -0400https://radoptimist.org/en/post/dont-give-us-mvps-we-want-mjps-minimally-enjoyable-products-an-analysis/<h1 id="minimally-viable-products-are-a-myth-or-if-you-prefer-a-mental-model-always-wrong-but-sometimes-useful">Minimally Viable Products are a myth or, if you prefer a mental model. Always wrong but sometimes useful.</h1> <figure class="zoomable-img" onclick="window.__zoomImg(this.dataset.zoomSrc || this.querySelector('img').src, this.querySelector('img').alt)"> <img src="https://radoptimist.org/images/how-to-build-a-mvp.webp" alt="Original Image: Making sense of MVP (Minimum Viable Product) and why I prefer Earliest Testable/Usable/Lovable by Henrik Kniberg" loading="lazy" /> <svg class="zoomable-hint" xmlns="http://www.w3.org/2000/svg" width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="11" cy="11" r="8"/><line x1="21" y1="21" x2="16.65" y2="16.65"/><line x1="11" y1="8" x2="11" y2="14"/><line x1="8" y1="11" x2="14" y2="11"/></svg> <figcaption>Original Image: Making sense of MVP (Minimum Viable Product) and why I prefer Earliest Testable/Usable/Lovable by Henrik Kniberg</figcaption> </figure> <script> (function() { var dialog = document.createElement('dialog'); dialog.id = 'zoomable-dialog'; dialog.innerHTML = '<img class="zoomable-modal__img" src="" alt="" />'; document.body.appendChild(dialog); dialog.addEventListener('click', function(e) { dialog.close(); }); window.__zoomImg = function(src, alt) { var img = dialog.querySelector('img'); img.src = src; img.alt = alt || ''; dialog.showModal(); }; window.__zoomClose = function() { dialog.close(); }; })(); </script> <p>Very much like Prometheus and the fire or Icarus and the sun they are powerful analogies and ideas that shape our view of the world. A tribute to their power is that, thousands of years after their creation, we still relate to them even if their initial context is long gone.</p>https://radoptimist.org/en/post/how-to-run-a-why-who-what-how-alignment-session/Sat, 18 Jan 2020 09:01:01 +0000https://radoptimist.org/en/post/how-to-run-a-why-who-what-how-alignment-session/A simple set of questions to remove ambiguity, build team alignment and prioritizehttps://radoptimist.org/en/post/how-to-run-a-prioritization-session-using-the-moscow-framework/Thu, 19 Dec 2019 09:01:02 +0000https://radoptimist.org/en/post/how-to-run-a-prioritization-session-using-the-moscow-framework/<p>10x ruthless prioritization</p> <p>A prioritization method to rapidly build consensus on the scope and share with your team and any stakeholder.</p>https://radoptimist.org/en/post/from-product-to-platform-conclusion-5-5/Sun, 08 Dec 2019 22:01:02 +0000https://radoptimist.org/en/post/from-product-to-platform-conclusion-5-5/From product to platform: A PM journeyhttps://radoptimist.org/en/post/how-to-organize-a-great-team-retrospective/Sat, 07 Dec 2019 14:06:34 +0000https://radoptimist.org/en/post/how-to-organize-a-great-team-retrospective/Retrospective help teams realize their impact and grow.https://radoptimist.org/en/post/from-product-to-platform-platform-revolutions-4-5/Mon, 02 Dec 2019 22:01:01 +0000https://radoptimist.org/en/post/from-product-to-platform-platform-revolutions-4-5/<p>From product to platform: A PM journey</p> <p>How platforms can evolve. Tectonic and violent revolution or more subtle and frequent iterations? How the Pareto principle can help make better decisions.</p>https://radoptimist.org/en/post/from-product-to-platform-platform-mental-models-3-5/Thu, 28 Nov 2019 15:01:01 +0000https://radoptimist.org/en/post/from-product-to-platform-platform-mental-models-3-5/<p>The journey of a Product manager: from product to platform.</p> <p>Useful mental models to better understand platforms: Superset of knowledge, Ecosystem, Infinite Game, Compounded interest</p>https://radoptimist.org/en/post/from-product-to-platform-increased-complexity-2-5/Mon, 25 Nov 2019 15:01:01 +0000https://radoptimist.org/en/post/from-product-to-platform-increased-complexity-2-5/<p>Journey of a Product manager, from product to platform: complexity!</p> <p>Platforms are more complex than products. This post highlight the specific domains where platforms are more complex than products.</p>https://radoptimist.org/en/post/from-product-manager-to-platform-manager-the-partners-impact-1-5/Sat, 23 Nov 2019 04:01:03 +0000https://radoptimist.org/en/post/from-product-manager-to-platform-manager-the-partners-impact-1-5/Platform Managers listen to the voice of the developer.https://radoptimist.org/en/post/book-review-sense-respond/Tue, 02 Apr 2019 15:39:05 +0000https://radoptimist.org/en/post/book-review-sense-respond/<p>A great book for knowledge workers. This is a map to help you navigate in our increasingly digital world.</p> <p>Sense and respond, product management, teal organizations, reinventing organizations</p>https://radoptimist.org/en/post/the-pyramid-of-the-product-manager-needs-maslow-inspired/Mon, 01 Jan 0001 00:00:00 +0000https://radoptimist.org/en/post/the-pyramid-of-the-product-manager-needs-maslow-inspired/A useful and visual mental model that represent the product management role in relation to its environment.